Quay Distributor Refund Policy, Terms, & Conditions
1. General Terms and Conditions
Welcome to Quay Distributor. By accessing or using our website, you agree to be bound by the following terms and conditions. These terms are designed to ensure a transparent and secure experience for all users.
2. Purchase and Sale Policy
- Wholesale Only: Quay Distributor operates as a wholesale provider, and all products are sold in bulk for resale purposes. Products are available only to verified and authorized sellers. You must register, provide complete business details, and be approved by our team before making any purchases.
- No Resale to Unauthorized Third Parties: By purchasing from Quay Distributor, you agree that you will not resell our products to unauthorized third parties, especially for illegal or non-compliant activities. Any violation may result in legal action or suspension of your account.
3. Illegal Activity
- Prohibited Conduct: Engaging in any illegal or unethical activity, including but not limited to fraudulent transactions, selling counterfeit goods, or violating intellectual property rights, is strictly prohibited. If you are found to be involved in any such activity, we reserve the right to terminate your account immediately.
- Amazon Removal: If you engage in illegal activity or violate any of these terms, we will take action to have your account removed from platforms like Amazon or any other sales channels where you may be operating under our agreement.
4. Refunds and Returns
- No Refunds for Finalized Purchases: Once an order has been placed and payment has been received, all sales are final. We do not offer refunds, exchanges, or cancellations once the transaction has been completed. Please ensure that you thoroughly review your order before finalizing your purchase.
- No Returns on Purchased Inventory: All inventory purchases are non-returnable. Please consider your purchase carefully, as once inventory is shipped, we will not accept returns for any reason, including overstock or changes in market conditions.
5. Shipping and Delivery
- Delivery Timeframes: Shipping times may vary depending on product availability and shipping location. Estimated delivery times will be provided during the checkout process. Delays due to holidays, customs, or other unforeseen circumstances may occur.
- Damaged or Defective Goods: If you receive a damaged or defective product, you must report it within 3 days of receipt. We will investigate the issue and determine if a replacement is warranted.
6. Limitation of Liability
Quay Distributor is not responsible for any losses, damages, or claims resulting from your misuse of our products or violation of these terms and conditions. By using our services, you acknowledge that you are operating as a verified reseller and agree to abide by all relevant laws and regulations.
7. Policy Updates
We reserve the right to update or modify these terms and conditions at any time. You will be notified of any significant changes via email or through a notification on our website. It is your responsibility to stay informed about the most current policies.
Key Points Recap:
- Engage in illegal activity? Account removal from Amazon and other platforms.
- Purchased inventory? No refunds or returns once purchased.
- Damaged goods? Report within 3 days.